Privacy policy

Privacy Policy – The Grimm®

Last updated: April 17, 2026

The Grimm® (“we”, “us”, or “our”) operates this website and online store (the “Services”). Our store is powered by Shopify, which enables us to provide products, content, and a curated shopping experience.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services or otherwise communicate with us.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information depending on how you interact with our Services:

  • Contact Information: name, email address, billing/shipping address, phone number
  • Payment Information: billing details and transaction information (processed securely via Shopify and payment providers)
  • Account Information: login credentials, preferences, saved items
  • Transaction Data: purchases, returns, and order history
  • Communications: messages sent to customer support
  • Device & Technical Data: IP address, browser, device type, cookies, and usage behavior
  • Usage Data: how you browse, interact, and engage with our site

How We Collect Information

We collect information:

  • Directly from you (when you place an order, sign up, or contact us)
  • Automatically (via cookies, analytics, and tracking technologies)
  • From Shopify and service providers that support our store
  • From marketing and advertising partners

How We Use Your Information

We use your personal information to:

Provide and Operate the Store

  • Process orders and payments
  • Deliver digital and physical products
  • Manage accounts and customer support
  • Provide order updates and notifications

Improve Your Experience

  • Personalize product recommendations
  • Optimize website performance and usability

Marketing and Promotions

We may use your information to send updates about:

  • New music releases
  • Pre-orders
  • Merchandise
  • Exclusive content and promotions

You can unsubscribe from marketing emails at any time.

Advertising and Analytics

We may share your data with platforms such as:

  • Shopify
  • Meta (Facebook and Instagram)
  • Google and analytics providers

These services help us:

  • Measure performance
  • Deliver targeted advertising
  • Improve marketing effectiveness

Digital Products

Some products sold through our Services are digital products delivered electronically. These may be fulfilled through third-party tools or integrations.

How We Share Information

We may share your information with:

  • Shopify (hosting, payments, store infrastructure)
  • Payment processors
  • Shipping and fulfillment providers
  • Marketing and analytics platforms (Meta, Google, etc.)
  • Service providers who support our operations

We may also disclose information:

  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • In connection with business transactions

Shopify Relationship

Our store is hosted by Shopify. Shopify collects and processes certain personal information to provide and improve the Services.

To learn more:

Cookies and Tracking

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze usage
  • Improve performance
  • Support advertising

You can manage cookies through your browser settings.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Request correction or deletion
  • Opt out of marketing or targeted advertising
  • Request data portability

To exercise your rights, contact us at:
support@r3records.com

We will respond in accordance with applicable laws.

Data Retention

We retain personal information as long as necessary to:

  • Fulfill orders
  • Provide services
  • Comply with legal obligations
  • Resolve disputes

Security

We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your data:

The Grimm®
Email: support@r3records.com
Mailing Address:
P.O. Box 609
Bountiful, UT 84011
United States